Policies & Procedures

At The Beauty Method, we pride ourselves on offering the best aesthetic care for our clients. Our policies are designed to ensure a truly satisfying visit with us.

STAFF

All Staff are Arizona State licensed and trained at The Beauty Method.

BOOKING APPOINTMENTS

Please call us at 623-777-2912 or online at www.thebeautymethod.com to book all appointments. A credit card is required at the time of booking to hold all appointments.

PAYMENT INFORMATION

We accept American Express, MasterCard, Visa, Cash and The Beauty Method gift cards. We do not accept personal checks.

TIPPING

Tips may be paid in cash or through Venmo. 10-15% is customary, however, the amount you leave is truly at your discretion.

PUNCTUALITY

We respectfully request that you arrive 15 minutes prior to your scheduled appointment time. When booking services at The Beauty Method, your appointment is scheduled with one of our providers, whose time is allocated exclusively for your scheduled treatment. If you are late for a scheduled appointment, our company policy offers you two options:

– You may opt to shorten your treatment

– You may prefer to reschedule your appointment at a more convenient time, however, a $50 cancellation charge will be incurred

CANCELLATION POLICY

We understand that occasionally you may have to cancel an appointment with us. However, we do ask that you give us fair warning. You will be notified 48 hours before to confirm your appointment. As a courtesy to our clients and staff, it is company policy for all clients to give 24 hours’ notice of cancellation. Failure to do so will result in a $50 charge of your scheduled treatment. Any pre-paid services will be charged accordingly OR the pre-paid service can be forfeited.

REFUNDS

We are sorry, Skin Care products and Spa Treatments are not refundable.

MEMBERSHIP CANCELLATION

There is a 6-month minimum contract with all Memberships. Cancellations prior to 6-month contract will be charged the retail price differentiation of redeemed services. Arizona State Sales Tax will be added to all memberships. Gratuities are not included in membership prices.

MEMBERSHIP ROLLOVER

Unused services will rollover to the next month.

MEMBERSHIP FREEZING OPTIONS

A member is entitled to freeze their membership for up to 90 days for a cost of $10 per month.

GIFT CARDS

Let us help you pamper that special person. Gift vouchers for any treatment, package or spa products may be purchased at the front desk or from our website via credit card.